Monday, September 6, 2010

Life-changing Choices WOW - 9/6

September: Communication

QUOTE:
"It is not so much the content of what one says as the way in which one says it. However important the thing you say, what's the good of it if not heard or, being heard, not felt."
Sylvia Ashton-Warner

INSPIRATION:
I found out that there are 7 levels of communication.
Level 1: What I say
Level 2: How I say it
Level 3: What I mean by what I say,
Level 4: What someone hears
Level 5: What they think I said
Level 6: What they think I meant when I said it
Level 7: My body language while I am saying it

At any of those levels there can be a breakdown a miscommunication that can cause challenges. All that to say is that to be felt takes into consideration many factors.

ACTION:
1. Have you ever considered all these things when speaking – I dare say for the most part we don’t because if we did we probably would never speak.
2. So why is it important well because often communication breaks down or you want to communicate something very important then looking at all these levels can help see where there may be areas of improvement.
a. There are some great techniques in communication and of them is getting feedback from your listener.
i. When you are talking ask them what do you think I said,
ii. how did you feel when I said it?
iii. Did my body language convey the same message?
iv. This is a great dialogue tool to help when it seems there is always miscommunications and you find yourself saying things like you never listen to me or I can’t seem to get through to you.

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